food and beverage performance audit and optimisation

Food and beverage units have seen a significant change in the past years. Hotel restaurants and bars went from a burdensome necessity to revenue centres and even USPs in some cases. Hoteliers are increasingly embracing the development of new units to increase guest spending and draw in external guests.

In the meantime, standalone Food and Beverage all over the world are making a serious buzz by utilising new and creative concepts both in their product and their design.

challenges:

Among these changes existing F&B units find themselves in a tricky position between decreasing revenues and declining guest interest. The need to re-invent their concept while keeping their core values and authenticity is a challenging task, one that often needs external insight. 

Alternatively, the issues might be rooted in inefficient operating standards or lack of employee morale.

our solution:

HAM has worked together with historic cafés, independent restaurants as well as numerous hotel F&B units in both business turnaround creating new units. Our team’s experience in performance management, concept development and F&B management allows us to assess restaurants, bars, cafés, etc. in a holistic manner, identify the issues and implement changes in a timely manner. We seek to find the best combination of the tools needed to re-launch, standardise and position your unit. Our services in this area include:

• complete restructuring and corporate structure creation, in order to develop external and internal resources to achieve targeted growth and other goals

• creation of action plan and project scenarios for smaller scale, trouble-shooting assignments, trainings

• planning and implementation of standard operating procedures